Qualification of IT Infrastructure According to EU GMP Annex 11 & GAMP
- GxP and IT Expertise from a Single Source
- 30+ Years of Experience in Regulated Industries
- SAP Silver Partner
Qualification of IT Infrastructure
A reliable IT infrastructure is the foundation of every GxP-compliant system landscape. Servers, networks, databases, virtualization and cloud services directly influence the validity of IT systems such as ERP, MES or QMS.
According to EU GMP Guide Annex 11 and GAMP 5, risk-based qualification of IT infrastructure is legally required. Companies must demonstrate that their IT environment is suitable for its intended purpose and functions reliably under real operating conditions.
For management, QA and IT leadership, this means:
Without qualified infrastructure, there is no reliable software validation. Missing or insufficient infrastructure qualification increases audit risks, extends remediation projects and significantly increases the cost of IT transformations.
DHC supports you in qualifying your IT infrastructure in a regulatory-compliant, economically efficient and permanently audit-ready manner.
Challenges in the Qualification of IT Infrastructure
Unclear Boundaries Between IT and QA
Responsibility for infrastructure qualification often lies between IT operations and quality assurance.
Historically Grown IT Landscapes
Virtualization, hybrid cloud models and shared services make structured qualification difficult.
Lack of Lifecycle Management
Change and incident processes are not consistently linked to qualification requirements.
Structured IT Infrastructure Qualification According to V-Model
IT infrastructure qualification is carried out risk-based and methodically along the proven V-model. The goal is documented proof that IT services, platforms and environments meet defined requirements and function stably under real conditions.
DHC integrates design qualification (DQ), installation qualification (IQ), operational qualification (OQ) and performance qualification (PQ) into a structured framework that connects regulatory requirements with operational IT reality.
User requirements, technical specifications, test strategies, documentation standards and lifecycle processes are clearly defined and integrated into existing quality assurance systems.
An integrated qualification strategy prevents duplicate work across departments, creates consistent platform standards and reduces validation and audit effort in the long term.
IT infrastructure qualification thus evolves from an isolated IT project to a strategic compliance foundation.
More about IT Infrastructure Qualification?
DHC Consulting Services
Strategy & Target Vision
We analyze the status of your infrastructure qualification and develop a robust governance and qualification strategy.
Typical services:
- Fit-gap and inspection readiness analysis
- Annex 11 & 21 CFR Part 11 assessment
- Risk-based infrastructure analysis
- Development of qualification strategy and SOP framework
- Remediation planning
- Compliance workshops & coaching
IT Infrastructure Qualification
DHC supports companies in the structured execution of IT infrastructure qualification.
Typical services:
- Prospective IT infrastructure qualification (IQ/OQ/PQ)
- Retrospective qualification of productive environments
- Development and implementation of a qualification framework
- Support for test execution and documentation
- Integration of ITIL processes (Incident & Problem Management)
Services & Support
We also support companies long-term in ensuring their infrastructure compliance.
Typical services:
- Supplier and service provider audits
- Change management integration
- Audit management
- Test & training management
- Technical writing
- Managed qualification services
Why DHC – Your Specialist for IT Infrastructure Qualification
DHC combines regulatory depth with IT architecture competence. For over 30 years, we have been supporting regulated companies in the qualification and validation of complex IT landscapes.
We understand both technical infrastructure models and regulatory requirements and integrate qualification in a structured manner into your existing quality management system.
Our approach is risk-based, cost-effective and focused on long-term audit security.
Qualification of IT Infrastructure
Trust through Experience
We are the specialist for GxP Compliance.




















“The Friendly Audit by DHC and the resulting report provided us with inspection-ready evidence for electronic records and signatures, audit trails and traceability – aligned with recognized regulatory expectations. This made sponsor discussions and vendor qualification reviews significantly easier and more efficient.”
Frequently Asked Questions about IT Infrastructure Qualification
Why is IT infrastructure qualification regulatory relevant?
Validated applications are only reliable when the underlying infrastructure is also qualified. Without documented infrastructure qualification, ERP, laboratory or MES systems cannot be considered fully validated from a regulatory perspective.
When must IT infrastructure be qualified?
Typical triggers are new system landscapes, cloud migrations, major infrastructure changes, virtualization projects or missing or outdated qualification documentation.
How do infrastructure qualification and software validation differ?
Infrastructure qualification ensures that the technical platform is operated stably and in a controlled manner. Software validation then verifies the functionality of applications and business processes.
How can the effort be managed cost-effectively?
Through a risk-based classification of infrastructure components and the integration of qualification processes into existing IT and QMS structures.
What role do cloud and virtualization platforms play?
Modern infrastructure models such as virtualization or cloud services change responsibilities and control options. A structured governance and supplier strategy is therefore crucial for audit-ready infrastructure qualification.
Qualification of IT Infrastructure