Privacy Policy

We are pleased that you have visited our website, www.dhc-consulting.com, and are interested in our company.

The protection of your personal data, such as your date of birth, name, telephone number, address, etc., is very important to us.

The purpose of this Privacy Policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the statutory provisions of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following Privacy Policy serves to fulfill the information obligations arising from the GDPR. These can be found, for example, in Art. 13 and Art. 14 et seq. GDPR.

Controller

The controller within the meaning of Art. 4 No. 7 GDPR is the person or entity that, alone or jointly with others, determines the purposes and means of the processing of personal data. With regard to our website, the controller is: DHC Dr. Herterich & Consultants GmbH Landwehrplatz 6-7 66111 Saarbrücken Germany Email: info@dhc-gmbh.com Tel.: 0681 936660 Fax: 0681 9366633

Contact Details of the Data Protection Officer

We have appointed a Data Protection Officer in accordance with Art. 37 GDPR. You can contact our Data Protection Officer using the following contact details: Werner Schwegel Untertuerkheimer Str. 24 66117 Saarbruecken Germany Email: dsb@add.de

Provision of the Website and Creation of Log Files

Each time our website is accessed, our system automatically records data and information from the device accessing it, such as a computer, mobile phone, tablet, etc.

Which personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used; (2) The operating system of the accessing device; (3) Hostname of the accessing computer; (4) The IP address of the accessing device; (5) Date and time of access; (6) Websites and resources, such as images, files, and other page content, accessed on our website; (7) Websites from which the user’s system accessed our website, known as referrer tracking; (8) Notification as to whether the access was successful; (9) Amount of data transferred This data is stored in our system’s log files. This data is not stored together with personal data of a specific user, so individual website visitors are not identified.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f GDPR, legitimate interest. Our legitimate interest is to ensure the achievement of the purpose described below.

Purpose of data processing

The temporary, automated storage of data is necessary for the operation of a website visit in order to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible, to combat misuse, and to eliminate faults. For this purpose, it is necessary to log the technical data of the accessing computer so that we can respond as early as possible to display errors, attacks on our IT systems, and/or functional errors on our website. In addition, the data helps us optimize the website and generally ensure the security of our information technology systems.

Storage period

The aforementioned technical data is deleted as soon as it is no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after our website has been accessed.

Special Features of the Website

Our website offers various functions, during the use of which we collect, process, and store personal data. Below, we explain what happens to this data:

Booking Request Form

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. b GDPR, performance of pre-contractual measures.
  • Storage period

    The data is deleted as soon as it is no longer required for processing the booking and no statutory retention obligations apply.
  • Possibility to object and request deletion

    The rights available to you and how to exercise them can be found in the lower section of this Privacy Policy.
  • Requirement to provide personal data

    The information in the booking request form is neither contractually nor legally required, but it is necessary in order to process your booking properly. If you do not complete the required fields, or do not complete them fully, we will not be able to process the booking request you wish to submit.

Contact Form(s)

  • Which personal data is collected and to what extent is it processed?

    The data you enter in our contact forms, which you have entered into the input mask of the contact form, will be processed by us for the purpose stated below.
  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. a GDPR, consent by clear affirmative action or conduct.
  • Purpose of data processing

    The data collected through our contact form or contact forms will be used solely to process the specific contact request received via the contact form.
  • Storage period

    After your request has been processed, the collected data will be deleted without delay unless statutory retention periods apply.
  • Possibility to withdraw consent and request deletion

    The possibilities to withdraw consent and request deletion are governed by the general provisions on the data protection right of withdrawal and right to deletion described below in this Privacy Policy.
  • Requirement to provide personal data

    Use of the contact forms is voluntary and is neither contractually nor legally required. You are not obliged to contact us via the contact form; you may also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not provide the required information in the contact form, you will either be unable to submit the request or, unfortunately, we will be unable to process your request.

Newsletter Registration Form

  • Which personal data is collected and to what extent is it processed?

    By registering for the newsletter on our website, we receive the email address you enter in the registration field and, where applicable, further contact details if you provide them to us via the newsletter registration form.
  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. a GDPR, consent by clear affirmative action or conduct.
  • Purpose of data processing

    The data collected in the registration form for our newsletter is used by us exclusively for sending our newsletter, in which we inform you about all our services and news. After registration, we will send you a confirmation email containing a link that you must click in order to complete the registration for our newsletter, known as double opt-in.
  • Storage period

    You can unsubscribe from our newsletter at any time by clicking the unsubscribe link included in every newsletter. Your data will be deleted by us without delay after you unsubscribe. Likewise, your data will be deleted by us without delay if registration is not completed. We reserve the right to delete data without stating reasons and without prior or subsequent notification.
  • Possibility to withdraw consent and request removal

    You may withdraw your consent at any time in accordance with Art. 7 para. 3 GDPR. However, processing carried out up to the time of withdrawal remains unaffected. With regard to your further rights, please refer to the overview at the end of this Privacy Policy.
  • Requirement to provide personal data

    If you wish to use our newsletter, you must complete the fields marked as mandatory and confirm your email address by clicking the double opt-in link. The information for newsletter registration is neither necessary for entering into a contract with us nor legally required. It serves exclusively to send our newsletter. If you do not provide the required information, we will unfortunately be unable to provide you with our newsletter service.

Statistical Evaluation of Visits to This Website – Web Trackers

When this website or individual files on the website are accessed, we collect, process, and store the following data: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred, and notification of successful access, known as a web log. We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes. We also use the following web trackers to evaluate visits to this website:
  • Google

    We use the Google service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, an adequacy decision exists for the EU-US Data Privacy Framework of the European Commission within the meaning of Art. 45 GDPR, hereinafter referred to as DPF – https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en. The operator of the service is certified under the DPF, so that the usual level of protection under the GDPR applies to the transfer. The legal basis for the processing of personal data is your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website. We use Google to be able to load additional Google services on the website. The service is used to provide additional Google services, such as the required data processing when providing streams and fonts, and relevant Google Search content. It is technically required in order to exchange information already held by Google about website visitors between Google services and to provide website visitors with individual content tailored to their Google account. For the processing itself, the service or we collect the following data: background data stored in the Google user account or in other Google services about the website visitor, background data for providing Google services such as streaming data or advertising data, data about the website user’s interaction with Google Search, information about the device used, the user’s IP address and browser, and further data from Google services for providing the Google services in relation to our website. If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. This may also involve data transfer to the Google services Google APIs, DoubleClick, Google Cloud, Google Ads, and Google Fonts in accordance with Google’s Privacy Policy. You can view the provider’s certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list. You may withdraw your consent at any time. Further information on withdrawing your consent can be found either in the consent itself or at the end of this Privacy Policy. Further information on how the transferred data is handled can be found in the provider’s Privacy Policy at https://policies.google.com/privacy. The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

Data Security and Data Protection, Communication by Email

Your personal data is protected by technical and organizational measures during collection, storage, and processing so that it is not accessible to third parties. In the case of unencrypted communication by email, we cannot guarantee complete data security during transmission to our IT systems. Therefore, for information requiring a high level of confidentiality, we recommend encrypted communication or postal mail.

Right of Access and Requests for Rectification – Deletion & Restriction of Data – Withdrawal of Consent – Right to Object

Right of Access

You have the right to request confirmation as to whether we process personal data concerning you. If this is the case, you have a right of access to the information specified in Art. 15 para. 1 GDPR, provided that the rights and freedoms of other persons are not adversely affected, see Art. 15 para. 4 GDPR. We will also be happy to provide you with a copy of the data.

Right to Rectification

In accordance with Art. 16 GDPR, you have the right to have any personal data incorrectly stored by us, such as address, name, etc., corrected at any time. You may also request the completion of data stored by us at any time. The corresponding adjustment will be made without delay.

Right to Deletion

In accordance with Art. 17 para. 1 GDPR, you have the right to request that we delete the personal data collected about you if
  • the data is no longer required;
  • the legal basis for processing no longer applies because you have withdrawn your consent;
  • you have objected to the processing and there are no legitimate grounds for the processing;
  • your data is processed unlawfully;
  • a legal obligation requires deletion or collection has taken place pursuant to Art. 8 para. 1 GDPR.
The right does not exist pursuant to Art. 17 para. 3 GDPR if
  • the processing is necessary for exercising the right of freedom of expression and information;
  • your data has been collected on the basis of a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data is required for the establishment, exercise, or defense of legal claims.

Right to Restriction of Processing

In accordance with Art. 18 para. 1 GDPR, you have the right, in individual cases, to request restriction of the processing of your personal data. This is the case if
  • you contest the accuracy of the personal data;
  • the processing is unlawful and you do not consent to deletion;
  • the data is no longer needed for the processing purpose, but the collected data is required for the establishment, exercise, or defense of legal claims;
  • an objection to the processing has been lodged pursuant to Art. 21 para. 1 GDPR and it is not yet clear whose interests prevail.

Right to Withdraw Consent

If you have given us explicit consent to process your personal data, Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, you may withdraw this consent at any time. Please note that the lawfulness of processing carried out on the basis of consent up to the point of withdrawal remains unaffected.

Right to Object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that has been collected on the basis of Art. 6 para. 1 lit. f, within the scope of a legitimate interest. You have this right only if special circumstances speak against the storage and processing.

How do you exercise your rights?

You may exercise your rights at any time by contacting us using the contact details below: DHC Dr. Herterich & Consultants GmbH Landwehrplatz 6-7 66111 Saarbrücken Germany Email: info@dhc-gmbh.com Tel.: 0681 936660 Fax: 0681 9366633

Right to Data Portability

In accordance with Art. 20 GDPR, you have the right to receive the personal data concerning you. We will provide the data in a structured, commonly used, and machine-readable format. The data may be sent either to you or to a controller designated by you. Upon request pursuant to Art. 20 para. 1 GDPR, we will provide you with the following data:
  • data collected on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR;
  • data that we have received from you pursuant to Art. 6 para. 1 lit. b GDPR within the scope of existing contracts;
  • data that has been processed as part of an automated procedure.
We will transfer the personal data directly to a controller designated by you where technically feasible. Please note that we are not permitted to transfer data that affects the freedoms and rights of other persons pursuant to Art. 20 para. 4 GDPR.

Right to Lodge a Complaint with the Supervisory Authority pursuant to Art. 77 para. 1 GDPR

If you suspect that your data is being processed unlawfully on our website, you may of course seek judicial clarification of the matter at any time. In addition, any other legal remedy remains available to you. Irrespective of this, pursuant to Art. 77 para. 1 GDPR, you have the option of contacting a supervisory authority. The right to lodge a complaint pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work, and/or the place of the alleged infringement. This means that you may choose the supervisory authority you contact from the aforementioned locations. The supervisory authority with which the complaint has been lodged will then inform you about the status and outcome of your submission, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

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